Legal

Terms of Service.

Last updated: 8/9/2026

1. Acceptance of Terms

By accessing or using Stable Commerce ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

Stable Commerce is an AI-powered platform that builds and runs an ecommerce store on your behalf. Depending on your plan, the Service includes:

  • AI-built storefronts — pages, checkout, custom domain, and SSL
  • Product catalog import from Etsy and other marketplaces
  • AI-generated store, product, and marketing content
  • Order, inventory, and fulfillment management
  • Payment processing and payouts via Stripe
  • Email marketing campaigns and automated flows
  • Facebook/Meta and Google ad campaign creation and management
  • Analytics, automated pricing, and SEO/GEO optimization
  • On higher-tier plans, autonomous day-to-day operation of your store by our AI agents

Which of these capabilities are available to you, and any usage limits that apply, depend on your subscription plan. Current plans and what each includes are listed at stablecommerce.ai/pricing.

3. User Accounts

3.1 Account Creation

To use our Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Responsibilities

  • Provide accurate and up-to-date information
  • Maintain the security of your password
  • Notify us immediately of any unauthorized use
  • Be responsible for all activities under your account, including actions our AI agents take on your behalf while operating your store
  • Ensure your store and its products comply with applicable law

4. Acceptable Use

4.1 Permitted Uses

You may use our Service to:

  • Create and operate legitimate ecommerce stores
  • Generate content, ads, and emails for your business
  • Manage your store's operations, inventory, and orders
  • Integrate with third-party services on your behalf

4.2 Prohibited Uses

You may not use our Service to:

  • Violate any applicable laws or regulations
  • Sell counterfeit, stolen, or otherwise prohibited or illegal goods
  • Infringe on intellectual property rights
  • Distribute malware or harmful content
  • Engage in fraudulent or deceptive practices
  • Spam or send unsolicited communications, or use our email or ad tools in a way that violates the anti-spam, advertising, or acceptable-use policies of Meta, Google, or other connected platforms
  • Attempt to reverse engineer our AI systems

5. Intellectual Property

5.1 Our Rights

The Service and its original content, features, and functionality are owned by Stable Commerce and are protected by international copyright, trademark, and other intellectual property laws.

5.2 Your Content

You own your store content, product data, and customer lists. By using our Service, you grant us a license to use, modify, and display your content solely for the purpose of providing our Service.

5.3 AI-Generated Content

Content our AI generates for your store — including product descriptions, page copy, emails, and ad creative — is yours to use commercially as part of operating your store. You may not resell or redistribute AI-generated content as a standalone product outside your store without our permission.

6. Payment Terms

6.1 Subscription Fees

Paid plans are billed monthly in advance. Some plans also include a per-transaction fee on sales made through your store. Current plans, prices, and fees are listed at stablecommerce.ai/pricing and may include monthly limits on AI-driven tasks. Fees are non-refundable except as required by law or as specified in our refund policy.

6.2 Payment Processing

Subscription fees and store transaction payments are processed by Stripe. Payments from your store's customers are processed through your own linked Stripe account and settle directly to your linked bank account — Stable Commerce is not the merchant of record for your store's sales and does not hold or store your customers' payment information.

6.3 Price Changes

We may change our pricing with 30 days' notice. Continued use of the Service after price changes constitutes acceptance of the new pricing.

7. Third-Party Services

Depending on the features you use, the Service connects to third-party platforms on your behalf, including Stripe for payments and payouts, Meta (Facebook/Instagram) and Google for advertising, and email delivery and domain/DNS providers for your store. Your use of these connected platforms is also subject to their own terms of service. We are not responsible for outages, account suspensions, or ad spend charged directly by these third-party platforms.

8. AI-Generated Content and Automation

Our AI agents can take actions on your store automatically, such as publishing content, adjusting prices, managing ad campaigns and budgets, and sending marketing emails. AI output may contain errors, and you are responsible for reviewing agent actions before or shortly after they take effect. You can pause or restrict automation for your store at any time through your account settings. We do not guarantee any specific level of sales, search ranking, or advertising performance from using the Service.

9. Store Content and Legal Responsibility

You are the seller of record for your store. You are responsible for the legality of the products you sell, product descriptions and claims, applicable taxes, shipping and fulfillment, refunds and returns, and resolving disputes with your customers.

10. Affiliate Program

If you participate in our affiliate program, that participation is governed by the separate affiliate terms available at affiliates.stablecommerce.ai, in addition to these Terms.

11. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or technical issues.

12. Limitation of Liability

To the maximum extent permitted by law, Stable Commerce shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

13. Indemnification

You agree to indemnify and hold harmless Stable Commerce from any claims, damages, or expenses arising from your use of the Service, your store's content or sales, or your violation of these Terms.

14. Termination

14.1 Termination by You

You may terminate your account at any time by contacting our support team. Upon termination, your access to the Service will cease, and your store will be taken offline. You may request an export of your store data for a limited period after cancellation before it is deleted.

14.2 Termination by Us

We may terminate or suspend your account immediately if you violate these Terms or engage in conduct that we determine is harmful to our Service or other users.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles. Our registered address is 131 Continental Dr, Suite 305, Newark, County of New Castle, Delaware 19713.

16. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

17. Contact Information

If you have questions about these Terms, please contact us at:

Email: support@stablecommerce.ai
Address: 131 Continental Dr, Suite 305, Newark, New Castle County, Delaware 19713