Privacy Policy.

1. Introduction

Stable Commerce ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered ecommerce store platform, which builds, and on higher-tier plans autonomously operates, your online store.

2. Information We Collect

2.1 Personal Information

• Name and email address when you create an account
• Payment information for subscription services, handled by Stripe (see Section 4)
• Store, product, and business information you provide or import (including catalog data imported from Etsy or other marketplaces)
• Communication preferences and support interactions

2.2 Usage Information

• Store creation data and AI-generated content
• Platform usage patterns and feature interactions
• Device information and browser type
• IP address and location data

2.3 Store Operations Data

If you use our order management, email marketing, advertising, or analytics features, we process related data on your behalf — including order and customer records, campaign content and performance, and data from any advertising accounts (e.g. Meta or Google Ads) you connect — solely to operate and report on your store.

3. How We Use Your Information

• Build, customize, and operate your ecommerce store using AI
• Process payments and manage subscriptions
• Run the store features you enable — order management, email campaigns, ad campaigns, pricing and SEO recommendations
• Provide customer support and technical assistance
• Improve our platform and AI features using aggregated or anonymized usage data
• Send important updates and service notifications
• Comply with legal obligations and prevent fraud

We do not use your store content or customer data to train AI models for the benefit of other users.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We share information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements or court orders
• To protect our rights and prevent fraud
• With service providers who help us operate the platform, including Stripe (payments and payouts), Meta and Google (advertising, when you connect an ad account), email delivery providers, and analytics, error-tracking, and customer support tools
• In connection with a business transfer or acquisition

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication protocols
• Secure data centers with physical security measures

6. Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Delete your account and associated data
• Export your data in a portable format
• Opt out of marketing communications
• Withdraw consent for data processing

7. Cookies and Tracking

We use cookies and similar technologies, including a product analytics service, to enhance your experience, analyze usage patterns, and provide personalized content. You can manage cookie preferences through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

11. Google User Data & Limited Use Policy

You may sign in using Google, and you may connect a Google Ads account so our Service can create and manage ad campaigns and sync your product catalog to Google on your behalf. Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

• Scope of access: We only request the Google Ads and account-authentication access needed to sign you in and run the advertising features you enable. We do not access Gmail, Drive, or other Google Workspace data.
• No Humans: We do not allow humans to read this data unless we have your affirmative agreement for specific messages; it is necessary for security purposes; it is necessary to comply with applicable law; or our use is limited to internal operations with aggregated and anonymized data.
• Usage Limitation: We use this data solely to provide or improve user-facing features (specifically, running and reporting on your ad campaigns). We do not use this data to train generalized AI/ML models that benefit other users.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: